Mission Statement









Allen Community Outreach (ACO) began in 1985, and today is the sole local provider of free human services for the cities of Allen, Fairview and Lucas in Collin County, Texas.  At first, the agency was called Allen Information and Referral, but very quickly the scope of services grew and the name was changed to Allen Community Outreach (ACO) to reflect the community support.  Over the past 30 years, ACO has grown from strictly information and referral services to a wide array of human service provisions.  ACO’s “One Stop Shop” facility – the first of its kind in Collin County – provides a seamless system of services and programs.

Rebuilding lives, one family at a time….
Like building blocks, rebuilding the lives of a family takes many blocks, each carefully laid to build a foundation. The loss of employment, a family illness and unpaid bills can all cause a family to break down and create a feeling of helplessness. Help obtaining the skills to rebuild lives is available at Allen Community Outreach.

Providing the necessary building materials….
Tools to rebuild the lives of a family in crisis are available through ACO programs and services. Many families may need only short-term assistance, like a “bridge” built to help them through a crisis. Others’ lives have been torn apart or stripped of everything and they require more specialized assistance and counseling to regain stability within their family.

Most of the necessary building blocks are available through financial assistance with household bills, food from the ACO Food Pantry, clothing and house wares from the ACO Resale Shop, new school supplies for children in need, and holiday programs providing groceries for a traditional Thanksgiving meal and gifts and toys for children, teens and seniors at Christmas, and more.

Volunteers and Donors make it happen….
Without the many hours of volunteers and the generous donations of those throughout the community, ACO would not exist. It takes all of us working together to help our neighbors and friends rebuild. Collections of everything from toothpaste to diapers to laundry detergent are gathered with kindness by school children, church groups and community leaders and made available at ACO’s office for those families in need of the basic necessities. Donations large and small from our community stay in our communities.

Volunteers’ helping hands and donations of gently used clothing, furniture and household items help to stock the ACO Resale Shop.  Families in need of items can shop for what they need through a voucher system. Donations of food, toys and many volunteer hours assure a happy holiday for the families in Allen, Fairview and Lucas.

Please browse through the ACO website to learn about the services provided and how volunteers and donors can help. For more information please contact the Allen Community Outreach offices at 801 E Main St in Allen or call 972-727-9131. To reach individual staff members and email addresses see the “Contact Us” page.

Thank you!


Allen Community Outreach
801 E. Main Street
Allen, TX 75002 
Phone: (972) 727-9131
Fax: (972) 727-1995

Open Monday - Friday
Closed for lunch 12:30pm-1:30pm