Services We Provide

Each year, Allen Community Outreach helps thousands of men, women and children facing financial crisis avoid hunger and homelessness through Income Support, including financial assistance for rent, mortgage, and utilities; food and clothing assistance through our Food Pantry and Resale Shops; and assistance with medical visits and tests, prescriptions, referrals for professional counseling and other critical needs. In addition, ACO offers Education and Employment Services that include GED preparatory classes, financial literacy, and workforce training.

If you need help, please complete the appropriate application below, and then call (972) 727-9131 to schedule an appointment in our office.

New Clients will be asked to bring photo ID, housing contract, proof of income, documentation of children’s school enrollment, and other documents based on the assistance requested.


The Food Pantry provides food assistance for individuals and families struggling with food security. Once you have been approved to receive food assistance, you will schedule a time to shop for food, household and hygiene items of your choice up to a weight limit based on the number of people in your household. If you would like to apply for food services from our Pantry, please complete this application, and then call us at (972) 727-9131 to set up an appointment in our office.

Emergency Food Supplies

We keep a limited number of basic food supplies in our main office for those in extreme need. If you are in need of basic food supplies NOW, please call our office at 972-727-9131.

Kids Summer Food and Back to School Programs

Our Food Pantry also offers families with children enrolled in school and participating in the free or reduced lunch program summer food assistance through our Kids Summer Food program. These same families can also sign up to participate in the Back to School Bash and receive new school supplies and backpacks for their children enrolled in school.

If you are a current client of ACO, you can register for the Kids Summer Food and/or the Back to School Bash programs in person on Mondays or Wednesdays from 8:30 a.m. to noon and from 1:30 p.m. to 4:00 p.m. starting on May 1st through the third Wednesday of July.

If you are not our client, but you are a parent or a guardian of a student enrolled in school participating in the free or reduced lunch program, and you would like assistance with food and school supplies, please first schedule an appointment by calling (972) 727-9131.

[Inside a small box on the right side add the following] New backpacks and school supplies are donated by our caring community members through our Fill the Bus Program (link Fill the Bus Program to its own page) held each year in early August.


Assistance with rent and mortgage is provided for persons who qualify. We also facilitate utility assistance for customers of TXU Energy and CoServ. If you need emergency shelter, we can provide you with a referral. For these types of help, please complete the form below, and then schedule an appointment by calling (972) 727-9131.


Financial assistance for physician and specialist visits, prescriptions, lab work, radiology and other medical tests is available for individuals who qualify. Please fill out this medical assistance form.


In addition to Income Support, ACO provides Education and Employment Services to help individuals further their education, start a career, improve employment qualifications, and/or work toward financial goals.


GED Preparatory Classes

  • Traditional classroom or self-guided semi-independent setting
  • Academic Support/Tutoring
  • Case Management/Coaching
  • GED Testing Fee Income Support

Who Can Enroll?

Collin County residents or persons living in homelessness

  • Without a high school diploma
  • Not currently enrolled in a public, private, home, online or charter high school
  • If 17 years old or younger, who HAVE Texas Education Agency approval to enroll in a GED preparatory class

Click here to apply for GED Prep.

Higher Education Assistance

  • Financial Aid Application Assistance
  • Scholarship Application Assistance
  • Professional Certification Application Assistance

Who Can Apply?

Collin County residents 18 years and older or persons living in homelessness

  • Who have a high school education  or partial college hours or an Associate’s Degree
  • Who need assistance obtaining/renewing a certification

Click here to apply for Higher Education Assistance.

Financial Literacy

  • Online or instructor-based training
  • One-on-One budgeting and Financial Coaching

Who Can Enroll?

Collin County residents 18 years and older or persons living in homelessness

Click application form to apply for Financial Literacy Training.

Employment Assistance

  • Resume Revision
  • Interview Skills Coaching
  • Employment Referrals
  • Application Assistance

Who Can Apply?

Collin County residents 18 years and older or persons living in homelessness

Click application form to apply for Employment Assistance.

What Documents do I need to Provide?

Please bring ONE of the following to prove identity:
Driver’s license
State identification
School identification
Shelter identification
Household bill in your name or
Social Security card or number (You do not need a Social Security card or a social security number to enroll in ACO’s GED program.)

Please bring ONE of the following to prove residency:
Current lease agreement
Mortgage statement or
Letter from shelter, family or friend with whom you live, if homeless

Please bring ONE of the following to prove household income:
Paycheck stub within the last 30 days
SNAP benefits letter or
Social Security award letter

How Do I Schedule an Appointment?

After completing an online application, call (972) 727-9131 to schedule an office appointment with Education and Employment Services.


Important Dates for GED Preparatory Classes:

First Day of Spring ACO GED Enrollment: February 1, 2018

Last Day of Spring ACO GED Enrollment: April 30, 2018

Enrollment may end prior to April 30, 2018
based on available student enrollment slots.

Future enrollment dates will be posted prior to enrollment.




  • Resume revision
  • Interview coaching
  • Social media best-practices
  • Employment referrals
  • Employment application assistance

We look forward to helping you gain financial security!

Job Listings:

Stay tuned for future job listings.

Please indicate on your application that you were made aware of this job opportunity through ACO Employment & Education.

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