COVID-19 has impacted all of us in an unprecedented way – as individuals and as a community. With social distancing restrictions and shelter-at-home policies, we continue to change and adjust our operations to adapt to our new environment.  Recent changes include:

Client Services:  The food pantry is open for drive-thru service to all Collin County residents on Tuesday from 9 am – 11 am and 5 pm – 7 pm, Thursday from 9 am – 11 am, and Saturday 9 am – 11 am.  Clients remain in their vehicles while food and other items are loaded into their cars.  Please wear a mask when you reach the head of the line, and arrive with enough space in your trunk, hatchback or truck bed to accommodate the food.  Our mobile food pantry delivers food to Branch, rural community in Collin County, on the 3rd Wednesday of each month.   Case managers conduct client appointments via teleconference.  Anyone applying for services needs to complete application online then call 972.727.9131 to schedule a teleconference with a case manager.

 

ACO Boutique:  Open Monday through Thursday, 10:00 am – 6:00 pm. and Friday and Saturday, 10:00 am – 9:00 pm. 

Processing Center:  Donation drop-off is open Monday – Saturday 9:00 am to 4 pm. We are accepting a LIMITED amount of large, high quality furniture items for pick-up ONLY.  For information and scheduling please contact 469-656-4280.

PLEASE FOLLOW THESE GUIDELINES FOR US TO ACCEPT YOUR ITEMS AT THIS TIME:

  • Everything should be bagged or boxed and sealed.
  • Clothing must be freshly washed.
  • Large items wiped/sprayed with sanitizer before donating.
  • Your masks must be worn during drop off and items will only be removed from your trunk/hatchback/truck bed. Staff cannot enter your vehicle/ back seat for items.

ACO Resale: Due to an increasing need in food assistance, the Resale shop has been transformed into a non perishable food storage and processing space.

Treasure Chest: Closed until further notice.

Volunteers: If you are interested in volunteering, please contact Michelle Clough at mclough@acocares.org.

Safety Precautions: Health and safety is a top priority so staff members are practicing proper “flu season” hygiene and social distancing techniques, and have been provided gloves, masks, hand sanitizer, anti-bacterial soap for hand washing. Public areas, shared spaces, equipment, furniture and high-touch surfaces at all sites are disinfected multiple times throughout the day.  Following the recommendations as noted by the Centers for Disease Control, to help prevent exposure to illnesses like the flu and the Coronavirus, we require that anyone exhibiting symptoms – fever, cough, difficulty breathing – stay away and seek medical care.

How You Can Help: Your support continues to be critical in order to assist and help families and individuals in crisis. Make an unrestricted financial contribution, which can be utilized where it is needed the most.  Donate most needed items to All Community Outreach Food Pantry. Follow us on Facebook and share with your friends so that they know how to help our neighbors in crisis.

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