All Community Outreach (ACO) is a conduit for supporting families who have been financially impacted by COVID-19. Having been awarded funds from the Collin Cares Act to support residents across Collin County, ACO’s focus through 2020 will be to assist qualifying families with housing, utilities and food. To see if you qualify, please see the link below.

During this time we are also committed to be a safety net for critical and urgent needs for all families to prevent hunger and homelessness across Collin County.

Online Application for Housing & Living Assistance Available for Allen, Collin County Residents

Collin Cares Economic Recovery and Assistance Program logo

Collin County families and individuals impacted by COVID-19 can now apply online for housing and living assistance grants, part of the Collin CARES recovery plan that provides up to $2,500 in monthly financial assistance to each qualifying household.  Program applications opened at 8 a.m. on June 1.  The county plan provides direct financial assistance for housing, utilities, and groceries, with a maximum of four months of eligibility. Direct payments to lenders, landlords, and utility companies may take up to a week to begin once completed applications are approved.

The funds come from the federal Coronavirus Aid, Relief and Economic Security (CARES) Act, which sent more than $171 million in federal aid to Collin County in relief for family and government COVID-19 related costs incurred from March 1 through the end of the year.  Details and eligibility requirements are posted on the county’s Collin CARES webpage,, and on the City of Allen website.


COVID-19 has impacted all of us in an unprecedented way – as individuals and as a community. With social distancing restrictions and shelter-at-home policies, we continue to change and adjust our operations to adapt to our new environment.  Recent changes include:

Client Services:  The food pantry is open for drive-thru service to all Collin County residents on Tuesday from 9 am – 11 am and 5 pm – 7 pm, Thursday from 9 am – 11 am, and Saturday 9 am – 11 am.  Clients remain in their vehicles while food and other items are loaded into their cars.  Please wear a mask when you reach the head of the line, and arrive with enough space in your trunk, hatchback or truck bed to accommodate the food.  Our mobile food pantry delivers food to Branch, rural community in Collin County, on the 3rd Wednesday of each month.   Case managers conduct client appointments via teleconference.  Anyone applying for services needs to complete application online then call 972.727.9131 to schedule a teleconference with a case manager.

 ACO Boutique:  New hours beginning September 8th are Monday through Saturday, 10:00 am – 6:00 pm.

Processing Center:  Donation drop-off is open Monday – Saturday 9:00 am to 4 pm. We are accepting a LIMITED amount of large, high quality furniture items for pick-up ONLY.  For information and scheduling please contact 469-656-4280.


  • Everything should be bagged or boxed and sealed.
  • Clothing must be freshly washed.
  • Large items wiped/sprayed with sanitizer before donating.
  • Your masks must be worn during drop off and items will only be removed from your trunk/hatchback/truck bed. Staff cannot enter your vehicle/ back seat for items.

ACO Resale: Due to an increasing need in food assistance, the Resale shop has been transformed into a non perishable food storage and processing space.

Treasure Chest: Closed until further notice.

Volunteers: If you are interested in volunteering, please contact Michelle Clough at

Safety Precautions: Health and safety is a top priority so staff members are practicing proper “flu season” hygiene and social distancing techniques, and have been provided gloves, masks, hand sanitizer, anti-bacterial soap for hand washing. Public areas, shared spaces, equipment, furniture and high-touch surfaces at all sites are disinfected multiple times throughout the day.  Following the recommendations as noted by the Centers for Disease Control, to help prevent exposure to illnesses like the flu and the Coronavirus, we require that anyone exhibiting symptoms – fever, cough, difficulty breathing – stay away and seek medical care.

How You Can Help: Your support continues to be critical in order to assist and help families and individuals in crisis. Make an unrestricted financial contribution, which can be utilized where it is needed the most.  Donate most needed items to All Community Outreach Food Pantry. Follow us on Facebook and share with your friends so that they know how to help our neighbors in crisis.

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