ACO Application for Collin County Residents
We will review your application and documents. We will contact you within 2-4 business days regarding your application.
Please be aware that once all the correct documents have been submitted, you will be called to set up a meeting with a Case Director. At the time of the meeting, the Case Director will determine the type and amount of financial assistance we will be able to assist with, if found eligible.
It is important to note that financial assistance is not always guaranteed. However, you may be offered other types of non-financial assistance or resources instead.
All Community Outreach is currently focusing on assisting with utilities during this time of higher than usual utility costs to ensure the health and well-being for those in their homes, in addition to our services to fight hunger, provide household essential items, and offer programs for education and employment.
ACO Immediate Needs
Food Support
Drive-thru Food Pantry
The Food Pantry provides groceries for Collin County individuals and families in need. Any Collin County families can come to ACO’s 801 E. Main Street drive-thru location on:
- Tuesdays 9AM – 11AM and 5PM – 7PM
- Thursdays 9AM – 11AM
- Saturdays 9AM – 11AM
- Proof of Collin County residency is required
- For new clients, a QR code will be emailed after completion of a brief application in the drive-thru line. The QR code is required for future visits
Emergency Food
Sometimes the need for food is NOW. For those extreme situations ACO’s 801 E. Main Street location stocks a limited number of basic food supplies in our main office. If you are in need of emergency food, call ACO’s office at 972-727-9131
Cares Center
Hours
Tuesday:
9:00 AM – 6:00 PM
Thursday:
9:00 AM – 1:00 PM
The ACO Cares Center provides a place for families to shop for clothing, household necessities, small appliances and personal hygiene products. A large variety of clothing and items are available, all in top condition, in stylish options for all ages and needs.
Housing Assistance
Rent assistance is available for Collin County residents who qualify. If you need emergency shelter, please see crisis resources.
Utility Assistance
Utility assistance is available for Collin County residents who qualify. Assistance may be available for non-Collin County residents that have CoServ.
Health-Related Assistance
ACO provides financial assistance for medical sick visits, prescriptions, lab work, X-Rays, and immunization for Collin County individuals who qualify.