If a young mother with her two-year-old came to you in the grocery store and asked for your help because her children were hungry, would you say no?

If a stranger told you that his family was soon to be evicted from his apartment because he lost his job and asked you for help with rent, would you say no?

If you were asked to give where you live to support your neighbors who are facing hunger and homelessness, would you say no?

I have heard those words countless times over the past twenty-five years during my time at ACO. Front desk volunteers, answering calls from residents in urgent need of food, housing, and other critical resources, often begin with, “I’m just a volunteer, but let me see if I can help.”

I hear it from Food Pantry volunteers, Cares Center volunteers, Resale volunteers, and those supporting special programs and projects—almost as if to soften the importance of what they do.

Let me be clear! You are not “just volunteers.”

Whenever I brought my dad a problem, we would sit and talk it through. I’d walk away grateful for his wisdom, his experience and sometimes his slightly crazy advice. But he always ended the same way when I’d thank him for his time: “No problem, Precious.” (Yes, he really called me Precious.) “Two heads are always better than one.”

But what about 17 heads?