ACO Application for Collin County Residents

We will review your application and documents. We will contact you within 2-4 business days regarding your application.

Please be aware that once all the correct documents have been submitted, you will be called to set up a meeting with a Case Director. At the time of the meeting, the Case Director will determine the type and amount of financial assistance we will be able to assist with, if found eligible.

It is important to note that financial assistance is not always guaranteed. However, you may be offered other types of non-financial assistance or resources instead.

All Community Outreach is currently focusing on assisting with utilities during this time of higher than usual utility costs to ensure the health and well-being for those in their homes, in addition to our services to fight hunger, provide household essential items, and offer programs for education and employment.

ACO Services and Programs

Food Support

Drive-thru Food Pantry

The Food Pantry provides groceries for Collin County individuals and families in need. Any Collin County families can come to ACO’s 801 E. Main Street drive-thru location on:

• Tuesdays 9AM – 11AM and 5PM – 7PM
• Thursdays 9AM – 11AM
• Saturdays 9AM – 11AM
• Proof of Collin County residency is required. A punch card will be provided in the drive-thru service line.

Emergency Food Supplies

Sometimes the need for food is NOW. For those extreme situations ACO’s 801 E. Main Street location stocks a limited number of basic food supplies in our main office. If you are in need of emergency food, call ACO’s office at (972)-727-9131.

Housing (Mortgage and Rent) Assistance

Mortgage and rent assistance is available for Collin County residents who qualify. If you need emergency shelter, call ACO  (972) 727-9131 so we can help you with a referral.

Utility (Electric and Natural Gas) Financial Assistance

Utility assistance is available for Collin County residents who qualify. ACO works with many Utility providers including TXU Energy CoServ, Atmos, and many more. Assistance may be available for non- Collin County residents that have TXU Energy, CoServ and Atmos.

Health-related Financial Assistance

ACO provides financial assistance for medical sick visits, prescriptions, lab work, and X-Rays for Collin County individuals who qualify.

EMPLOYMENT SERVICES

The number one reason many of our neighbors need ACO services is unemployment and underemployment. ACO has a staff of professionals who can help you define your skills, detail your experience, revise your resume, and prepare for interviews, etc. The Employment Services are available for Collin County residents 18 years or older.  Please consider using the two job search sites below:

• Indeed
• Zip Recruiter

EDUCATION SERVICES

GED Assistance

ACO provides Collin County residents that have not obtained a high school diploma an opportunity to receive the following:

• Online study prep courses
• Computer lab space and time
• Academic Support/Tutoring
• GED Testing Fee Support

Requirements- Cannot be enrolled in a public, private, home, online or charter high school. If 17 years old or younger, you need Texas Education Agency approval to enroll in a GED preparatory class

Higher Education Assistance

• Financial Aid Application Assistance
• Scholarship Application Assistance
• Professional Certification Application Assistance

Financial Coaching Services

ACO provides financial coaching to help you become more financially stable. Here are a few of the tools offered:

• Develop income and expense budgets that align with your goals and income level
• Improve your Credit Scores and credit building
• Strategies to paydown and off debt
• Develop savings plans
• Assist with making informed financial decisions

Special ACO Programs

Cares Center

Hours
Tuesday:
9:00 AM – 6:00 PM

Thursday:
9:00 AM – 1:00 PM

The ACO Cares Center allows clients to shop for select clothing, household necessities, small appliances and personal hygiene products while receiving personalized assistance. A large variety of clothing and items will be available, all in top condition and variety, in stylish options for all ages and needs.

Kids Summer Food

Our Food Pantry also offers families with children enrolled in school and participating in the free or reduced lunch program summer food assistance through our Kids Summer Food program for as long as supplies last. All school aged residents of Collin County can participate in our Kids Summer Food program. Distribution is during the summer months.

Back to School Bash

Back to School Bash provides students enrolled in Collin County ISD schools from PreK-8th grade backpacks and school supplies.

ACO North Pole Toy Distribution

ACO North Pole Toy Distribution provides toys and gifts for Collin County children ages 0 to 16. The event is hosted each Holiday Season.